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And this is why I don't enjoy these toys.... Or, Downloading photos from phones
So, I've taken a few pictures with the camera on the phone, but never done anything with them, although I knew I had a USB cable just for the phone. Today, I tried to download the pics into one of several photo systems hiding in my computer.
Nothing happens, and I do mean nothing. So I go to the support page for the Sony Ericsson phone. And discover that to do anything, you must download and install an Update Service software package. And register, of course. Once you do this, it tells you to backup your phone before you do anything else.
Backup? This requires the Sony Ericsson PC Suite, which contains the software needed to backup the phone. So, I download and install the Sony Ericsson PC Suite. Pictures are not considered common items to backup, but I did catch that little trick, so they should be backed up somewhere. Then, once again, I try to download the pictures from the phone into the computer.
During all of this, mind, the system can't find the drivers in the PC Suite, wants a reboot, keeps telling me not to unplug the phone until the transfer app is done -- yet nothing ever happens after I try and do file transfers, much less shows me an app -- and every time I double click on the "removable drive" which is how a phone shows up in the Device list, it wants me to put a disk into drive H. It even made me change ports once.
Turns out I need still a third piece of software to get the photos from the phone.
I move on to Sony Media Manager, where I should be able to manipulate photos taken by the phone. I download and install this, after ransoming my firstborn fertilized egg, and selling my cats for dog food.
They have a lovely agreement with the Media pack, from which I shall put up choice bits later. But basically, you cannot download the Media Manager without agreeing to everything. They will keep your personal info and share it with their buddies, even if you say you do not want anything from the buddies or to be on the buddy list; they will keep any credit card info you ever give them, under the usual protections, but no promises it's safe, mind you, and finally, you should read the privacy and Agreements of Every Single Buddy they have, because A) their privacy rules and collection may be different, and B) Sony cannot promise it can make their buddies follow Sony's rules for protecting and keeping data.
I did not hurl, but did make a note never to ever return to the Sony site for anything other than basic phone updates.
I was also required to take the latest Quick Time, which has never worked on any PC I have ever owned.
So...after downloading and installing all this, I get a bare basics icon panel showing me all the pics on my hard drive, and with no way to get to the phone, transfer FROM the phone, etc. etc. Everything is for editing pics and transferring them TO the phone. Going to the Sony Support site, I find that I am supposed to go back to the device list and double click that blasted Removable Drive...which still wants a CD in Drive H.
Perhaps I can access the photos through the backed up material?
And there is STILL no way to back out of the phone once it's in file transfer mode, spinning its wheels because although the computer knows the phone is there, still, after four+ hours and I don't know how many pieces of software, I STILL cannot transfer the photos from the phone to the computer.
M3, are you understanding that the pics may never be downloaded? It will be easier to go borrow someone else's pics of the Lunar New Year celebration.
This has taken, off and on, waiting for downloads, etc., five hours. I will probably make another attempt with this later, perhaps by posting a question in their support area. But as of now, Sony Ericsson has dropped to the bottom of the "next phone" list.
Sorry, Sony -- I call them as I see them.
Update: The customer support form I was directed to went to the UK -- which someone in the UK was nice enough to tell me. He forwarded it to my region, and gave me a link to follow up if they drop the ball. I think I'll mess with the old Palm a friend gave me to replace the one that died, if I want to mess with tech. Right now, I intend to finish a story and print it for Gordon....
Nothing happens, and I do mean nothing. So I go to the support page for the Sony Ericsson phone. And discover that to do anything, you must download and install an Update Service software package. And register, of course. Once you do this, it tells you to backup your phone before you do anything else.
Backup? This requires the Sony Ericsson PC Suite, which contains the software needed to backup the phone. So, I download and install the Sony Ericsson PC Suite. Pictures are not considered common items to backup, but I did catch that little trick, so they should be backed up somewhere. Then, once again, I try to download the pictures from the phone into the computer.
During all of this, mind, the system can't find the drivers in the PC Suite, wants a reboot, keeps telling me not to unplug the phone until the transfer app is done -- yet nothing ever happens after I try and do file transfers, much less shows me an app -- and every time I double click on the "removable drive" which is how a phone shows up in the Device list, it wants me to put a disk into drive H. It even made me change ports once.
Turns out I need still a third piece of software to get the photos from the phone.
I move on to Sony Media Manager, where I should be able to manipulate photos taken by the phone. I download and install this, after ransoming my firstborn fertilized egg, and selling my cats for dog food.
They have a lovely agreement with the Media pack, from which I shall put up choice bits later. But basically, you cannot download the Media Manager without agreeing to everything. They will keep your personal info and share it with their buddies, even if you say you do not want anything from the buddies or to be on the buddy list; they will keep any credit card info you ever give them, under the usual protections, but no promises it's safe, mind you, and finally, you should read the privacy and Agreements of Every Single Buddy they have, because A) their privacy rules and collection may be different, and B) Sony cannot promise it can make their buddies follow Sony's rules for protecting and keeping data.
I did not hurl, but did make a note never to ever return to the Sony site for anything other than basic phone updates.
I was also required to take the latest Quick Time, which has never worked on any PC I have ever owned.
So...after downloading and installing all this, I get a bare basics icon panel showing me all the pics on my hard drive, and with no way to get to the phone, transfer FROM the phone, etc. etc. Everything is for editing pics and transferring them TO the phone. Going to the Sony Support site, I find that I am supposed to go back to the device list and double click that blasted Removable Drive...which still wants a CD in Drive H.
Perhaps I can access the photos through the backed up material?
And there is STILL no way to back out of the phone once it's in file transfer mode, spinning its wheels because although the computer knows the phone is there, still, after four+ hours and I don't know how many pieces of software, I STILL cannot transfer the photos from the phone to the computer.
M3, are you understanding that the pics may never be downloaded? It will be easier to go borrow someone else's pics of the Lunar New Year celebration.
This has taken, off and on, waiting for downloads, etc., five hours. I will probably make another attempt with this later, perhaps by posting a question in their support area. But as of now, Sony Ericsson has dropped to the bottom of the "next phone" list.
Sorry, Sony -- I call them as I see them.
Update: The customer support form I was directed to went to the UK -- which someone in the UK was nice enough to tell me. He forwarded it to my region, and gave me a link to follow up if they drop the ball. I think I'll mess with the old Palm a friend gave me to replace the one that died, if I want to mess with tech. Right now, I intend to finish a story and print it for Gordon....
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*sympathies* on the hassle.
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Or perhaps the problem is, the web site says W350i, and my phone is a W350? Maybe the damn thing is obsolete, though it is but a year in my possession....
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Also, this is one of the reasons I don't bother trying to use my cellphone as a camera. I've got my cheapola little Fuji Finepix, and it does a better job and is much easier to use, and lives in its little case on my belt-pack.
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The Canon is back in first place!
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I got pics offa my phone using bluetooth... maybe next time we are in the same space-time node, I can try to pull your pics off.
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