Software Renewal Wars....
Mar. 18th, 2011 04:57 pmWell, it's been 45 days. I've spent that time trying to renew my AVG Internet Security Suite. There's just one tiny complication. I had two contracts, one for the desktop and one for the laptop. But the laptop is old, and often refuses to connect through my wireless to my router. When I could get through, then I'd end up spending 1.5 hours downloading the AVG upgrades. (Yes, an old laptop, but I've booted the RAM as far as it will go.)
So, I was going to do what is the opposite of what most people do -- I was going to drop the laptop license, stop using the laptop for Internet, only for writing, and keep the desktop license. I wanted this renewal for one year, since I hope to find an income stream that will allow me to buy a new computer next year. Then, I get something for the new computer.
( This should be simple, right? )
Decisions, decisions. Making me go back tomorrow was not a good sales decision on their part. I do not feel well, and do not want to think about this anymore.
So, I was going to do what is the opposite of what most people do -- I was going to drop the laptop license, stop using the laptop for Internet, only for writing, and keep the desktop license. I wanted this renewal for one year, since I hope to find an income stream that will allow me to buy a new computer next year. Then, I get something for the new computer.
( This should be simple, right? )
Decisions, decisions. Making me go back tomorrow was not a good sales decision on their part. I do not feel well, and do not want to think about this anymore.